Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of our shipping platform and services. By accessing or using our platform, you agree to comply with these terms.

2. Services Provided

We provide access to third-party carriers for shipment booking, rate comparison, label generation, tracking, and optional shipment protection services.

We act as a logistics intermediary and are not the carrier responsible for transportation.

3. User Responsibilities

• Provide accurate shipment information.
• Ensure goods comply with local and international laws.
• Do not ship prohibited or restricted items.
• Ensure customs documentation is accurate.

4. Payment & Fees

Shipping charges are calculated based on carrier rates and any additional services selected, including shipment protection.

All fees are non-refundable once a shipment has been processed unless otherwise stated by the carrier.

5. Shipment Protection

Standard carrier liability may provide limited compensation. Premium Protection (if selected) provides additional coverage based on declared value.

6. Limitation of Liability

We are not liable for delays, losses, or damages caused by third-party carriers. Claims must be submitted according to carrier policies.

7. Prohibited Items

Users must not ship illegal goods, hazardous materials, or items restricted by international regulations.

8. Termination

We reserve the right to suspend or terminate accounts that violate these terms.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the platform constitutes acceptance of any changes.

10. Contact Information

If you have questions about these Terms & Conditions, please contact our support team.